Retention
You likely do not remember what you had for lunch last Tuesday.
Remembering within 3 minutes of accuracy what time you took your first sip of coffee today is also unlikely.
The consequence of retaining this information is generally quite low.
The fallacy your mind likes to tell you is that if the consequence of retention is higher, your ability to remember will equally improve.
In some cases, this can be true; but in most cases, it is not.
If it were, that name of that person you just met at work would be readily available to you.
Furthermore, your estimation of your retention ability is much higher than your actual ability.
This is compounded by the fact that this is a lesson you cannot fully learn.
If you do not retain something, instead of learning you simply forget and move on.
As a leader you are faced with challenges of retention in communication and decision-making.
The key is to remember (if you can) that retention is best supported by repetition.
Rather than becoming frustrated by lack of retention, reinforce through repetition.
How many sips does it take to get to the centre of a latte?
- Morning Cup