Feedback


Stop asking people how they want to receive feedback.
Despite what they tell you, cognitively they would prefer simply to not receive it.
You already know the answer anyway: be kind, clear, and focused on specificity and what improvement looks like.


Start asking people what they want to receive feedback upon.
All feedback can be useful; this does not mean most feedback is useful.
Feedback in areas that someone wishes to grow is more likely to be applied.


If you are trying to shift someone’s mindset, feedback is not your primary tool.
Feedback best serves developing and optimizing skills within an area of desired growth.



Beware the Ides of Coffee,
- Morning Cup